Heads up!

Thanks for the info, Tammy :D

Tammy anything to make a buck. LOL Way to go girl. Glad you reported them. Kyside38

That is a bunch of B.S.! I always see the signs at banks that state if you are not a customer of theirs, you have to have two forms of id and they charge a flat $5 fee! I have never seen a bank do this to a customer! I know if the check is for alot they put a hold on it and let the customer have the first $100, but I have never heard of them doing this to a federal refund check.

I could understand the fee if not a customer, but we have been with this bank since 2000. Amazing what can be done when a person knows the right places to call and report.

My credit union charges a $3 fee to cash any check, unless you have 3 of their services in your name (like checking, visa card and savings account), or you have $100 in your account with them. They say it is to discourage members from using them as a "check cashing institution only".

Guess my definition of "bank" or "credit union" and their defintion must differ a bit.

That is so stupid, Tammy!!That is a Federal check!! Heads up to you for doing something about it. There are probably alot of people that think this is legal, and just go on about their business!! Get 'em girlie!!..KAren

That is ridiculous!! You can cash it at Wal-mart or Meijer for less than that!

I actually work at a bank, and I agree that his is totally unacceptable. If it's any type of federal or state check, you cannot be charged to cash it. They can't even place a hold on any of the funds. Unless the state check is from somewhere other than the current state you are in. State of confusion? LOL Anyway, was it the branch manager that told you this? Ask to see where this policy is given, like a statement of fees. And, if they still give you grief, ask for the contact info for the regional manager. That should light a fire under their butts.

I actually work at a bank, and I agree that his is totally unacceptable. If it's any type of federal or state check, you cannot be charged to cash it. They can't even place a hold on any of the funds. Unless the state check is from somewhere other than the current state you are in. State of confusion? LOL Anyway, was it the branch manager that told you this? Ask to see where this policy is given, like a statement of fees. And, if they still give you grief, ask for the contact info for the regional manager. That should light a fire under their butts.

Swedishgirl is right, all banks I have ever been in have their check cashing policy posted. Usually at the tellers' window.

UPDATE! The 3% is back in the checking account. Guess our bank screwed with the wrong person.

LMAO! That is great Tammy! What were they thinking?

I'm glad to hear that your money was refunded, Tammy. I've never heard of bank charging a customer for cashing a check. That is retarded to say the least. I'm glad you knew who to call and the issue was taken care of. This will let other people know to keep an eye out when they go to cash their refund checks at their bank. My bank also has their policy on check cashing posted at the teller windows. I don't have to pay fees on anything, including checks, money orders, or cashier checks. Thanks for the info. :-)

Tammy, good for you! I'm glad you got the money refunded so quickly, but then they should - it was their mistake. I guess they won't be trying that again! Good going.

Woohoo! You go Tammy! :D

Awesome!! What did they think they were, a check cashing place? Now they'll be offering PDL's!!!!!!

THe bank I used to work at (initials are WF), offers something like that. It's called Direct Deposit advance. You do it at the ATM. It gives you an advance on your direct deposit, and charges a $10 fee per hundred. THey pay themselves back from your next direct deposit, plus the fee.

Swedish,
I'm a customer of WF and am here to tell ya from personal experience that this is pricey!!!!!! It is a glorified PDL, totally.

I know. It's exactly the same as a PDL. That whole thing is just evil. I never recommended it to anyone when I worked there. I told people to try and get extra money from friends or family before they even considered doing anything like that. It's a vicious cycle that will back-fire on them. Good intentions only take you so far.

Way to go Tammy glad you got your money back. KYSIDE38

Yep, good for you! That's what we all need to do! Stand up for our rights!!

I have heard of banks holding checks over a certain amount. I had been a BOA customer for 28 years and they held a student loan check (from WF) for 3 days cause they couldn't verify it that day, as it came from back east. I felt like they didn't trust ME, which ticked me off, being a long time customer. I said to the VP, is it me or WF you don't trust? Of course, it isn't YOU or WF (ha, ha, HA!). Its just our policy!---Sometimes the bank's policies need to be kicked to the danged CURB!

That happened to me at WF also, with a check from New York. I said that since they have electronic verification, I failed to see the need for this, but no soap. I have no idea why banks do this...