Want to deal with Org. Creditor not ACS

Date: Fri, 11/10/2006 - 11:12

Submitted by anonymous
on Fri, 11/10/2006 - 11:12

Posts: 202330 Credits: [Donate]

Total Replies: 1

Want to deal with Org. Creditor not ACS

Has anyone been successful at negotiations with their original creditor (ie. Citibank) vs. ACS? ACS has been calling my parents house trying to get me because they have no contact information for me. I called Citibank to try and resolve this issue with them instead of ACS after reading all these horror stories about them. I told them I wish to resolve this directly with them and will not work with ACS. They stated that they sold it to ACS and if I am not willing to deal with ACS then the only option was to pay my total owed debt to Citibank. Any suggestions???? I can't believe they wouldn't want to deal with me and more then likely collect a high percent of the debt then what they sold it to ACS for.

I am surprised after hearing Citibank's response. How can they t

I am surprised after hearing Citibank's response. How can they take money from you after selling your account to ACS? If they have really sold your debt to the CA, they are not authorized to collect money from you because they don't have your records. Your file is with ACS and they are supposed to do the collections.

An original creditor can only collect payments from people if they hire one collection agency. In such cases, you can either pay to the CA who will send the payments to the OC or pay the creditor directly. You don't deal with the CA in between. After the debt is sold off, you only have the option to deal with CA as they become the current creditor.

You need to confirm what Citibank is doing with your file. When ACS calls, ask them to give you the debt details in writing so that you can go through it.

lrhall41

Submitted by ricjil on Fri, 11/10/2006 - 11:20

( Posts: 225 | Credits: )