CBCS - Collection Agency

If the hospital has taken care of this,why not demand the hospital recall the account and get rid of the collector for good. :wink:

I never even thought of it. They admitted it was their mistake. i will try it tommorrow. Thank you:)

I had received some letters and phone calls from this group regarding hospital charges. When I called the phone number listed on the written correspondence from CBCS, it connected me directly to the billing dept at the hospital. I spoke to someone helpful, paid the past amount over the phone and I thought that was the end of it. Later the SAME DAY, I received another call from CBCS informing me of what I owed. I explained that it was paid earlier that day with the hospital and that I was sure they would receive notification from the hospital at some point soon. Then, they actually told me I was supposed to call THEM, not the hospital! I explained that I tried to call them, by calling the number they had on THEIR MAILINGS- but I just got connected with the hospital and they should put their number on the letter if they actually want me to call them! Then he told me that I still owed the money because I was supposed to pay them and not the hospital! Can you believe these people? Owe the money twice? Just when I thought this was the most ridiculous thing I have ever heard, he then explained that this debt would remain on my file with them until the hospital informed them (obviously), and since that could take a while, I should just pay THEM THE MONEY AGAIN NOW so it will be off my account sooner! Do they really think they can get away with this?

Wow what kind of company is this? As for the OP I would demand the hospitol recall that bill AND contact the collector. I have had this happen to me in the past only they turned it into my credit reprot and until I seen it I never kn ew it was out there. In firther investigating what it was for I foun d the hospitol billed the wrong company and by the time they figured it out it was way past the time limit m y real health insurance would go back and pay a bill. I attempted to make several payments but as soon as I made one they transferred to the next debt collector wuthout subtracting my payment. I just gave up.

Just FYI - I would take the situation all the way up the ladder with the business office manager (Accounts Receivable) of the hospital and/or hospital administration. Trust me I am an administrative manager for a large healthcare organization who shall remain nameless and I do receive calls from patients regarding billing issues. To pay a bill twice is called "double dipping" because both the hospital and collection agency cannot collect on the same debt. If you paid the hosptail directly then they need to demand that they retract it from the collection agency they assigned it to.

Hospitals and Medical facilities outsource on debts they cannot collect in house - and when they outsource to the collection agency they do not know what is what except to collect the money. Heck most of the time they don't even know how to answer a patients question if they dispute the billing because they don't know the patients insurance benefits or billing codes. So you have to go right back to the source of billing - which is the hospital or medical facility. But do not pay the balance again to the collection agency. Best advice I can give someone is always check your statements and EOB (Explaination of Benefits) when you receive them and dif you disagree dispute them asap as well as knowing your benefits under your health insurance. Good luck~

This place is a scam, it's not an actual collections agency. They have been harassing me for over a year for "unpaid bills" from the Cleveland Clinic. As of my last bill, from a very recent check up, I owed $5, not the several thousand CBCS has been trying to convince me to pay through rude coercion techniques. Do NOT, I repeat, do NOT give them any sort of personal information, they're phishing.

They have been calling me but won't tell me what they are calling about until I give them by SS#! I won't do it...

My Parents-In-Laws were having trouble with their medical bills getting paid to the point where they were getting final notices from companies, so I took over and sent out checks in February to avoid the bills going to Collections... Apparently while the checks were on the way to the companies they were sent to CBCS, well the companies cashed those checks in March to cover those bills, but CBCS is still harrassing them and they will not talk to me on the phone because my name isnt on the account, I have tried to talk my mother-in-law through explaining the everything crossed in the mail and that they need to take it up with the company that sent the bills to them in the first place but they will not listen, plus I can't seem to get in touch with the company that billed them in the first place.... What the heck can I do? My In-laws are elderly and cant correspond with CBCS on the phone well enough to get them to leave them alone... and I have kept copies of the checks to prove that they were paid

Can you write a Debt Validation letter to CBCS and tell them until they can prove that your parents(though I would use your parents name so it looks like it's coming from them) owe them money, not to contact them again? And only repsond by USPS? Edited to add, that I would also call the hospital/doctors office and let them know that CBCS is still harrasing them for a payment, and file FTC complaints etc.

Don't forget to send the Debt Validation letter my CMRR.

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ACTUALLY CBCS IS NOT A BAD COMPANY..EVERYTHING ON HERE IS PEOPLE WHO HAD "DEBTS" WELL I WORK FOR THEM AND KNOW HOW THINGS WORKS WERE MORE OF A CONSERVATIVE AGENCY AND WE DONT REPORT TO CREDIT FILES.. JUST THRWOING THIS FYI OUT :)

I keep getting calls from CBCS looking for Donesha Isom. I am not and never will be Donesha Isom. They clearly have the wrong telephone number. I don't have any contact information for CBCS to write them a cease and desist letter and I refuse to call them back so that they can then harass me even more. I usually ignore the telephone calls but it is beginning to be a pain. Does anyone have contact information?

I need the 800# to be able to contct your company immediatly. what I have for a phone # is 1-800-933. I DESPERATLY need the last 4 didgits. My Credit card thatI'm making payment on has been breached & my bank has cancelled my card so my payment via that debit cart will fail for this Monday's payment. I needt o contact the company so I can provide thm with my bank acct info instead so the payment can be processed

Hello,
I'm sorry to here about your grandmother. I to am having problems with CBCS as I was 100% covered by 3 insurancecompanies when I saw my cardiologist 12/1/08. Despite my young age 35 he thought my pacemaker was failing so I was admitted & putthrough a battery of test. My primary insurance paid their part of the bill. Then my Finalized Divorce paperwork arriver which stated that my divorce was FIANAL as of 11-23-08 ( my Ex-was required to keep me insured throught 12-01. & assured my & my attourny thatI was covered under his insurance through12-07.)I'd even called th insurance Co, that morning before I went to my appt. & confirmed that I was still covered & the assured me that I was. My Ex-Jacka** husband called theinsurance Co, the day he receicved the FINAL divorce decree, & had them revoke my insurance back to 11-23-08. the day my divorce was final. at that time the insurance Co who had already paid their portion of the bill put stop payments on the checks to the hospital, & the money was returned to the insurance Co. At that time my 2nd insurance should have been billed but the refused because the 1st insurance had not paid their portion. Needless to say I'm stuck with a $5900 bill. Yes CBCS is the collection agency & they harrass the hell out of people, but I have to make payments while my lawyer works on this problem. My current issue is that I have an automatic payment that is supposed to come out of my bank via a credit/debit card. I discoverd to night that my carn has been breeched & the #'s been used to make purchases!! Needless to say the bank's cancelled the card which means that CBCS will NOT be able to withdraw their payment on Mon. 1/25/10. I DESPERATLY need to call them & give them my bank acct # so they can take the payment, but I only have a partial Phone # for CBCS. Is 1-800-933. DO YOU OR ANYONE ELSE READING THIS HAVE THIR PHONE #? I've found MANY on-line, but I get NO RESPONSE as the phone just rings, or rings & then inserts a fax tone. CAN YOU HELP ME!!!! I hope thes A-holes get what they deserve as I've found nothing on line about then except BAD info. Thank you & may God Bless, & comfort you & your family during this difficult time in your lives. Thanks again P.J. Martin

I WORK FOR CBCS AND ITS NOT A BAD COMPANY. WHEN COLLECTORS CALL CERTAIN GUIDLINES HAVE TO BE FOLLOWED WHICH CLEARLY INCLUDE VRFYNG THE CONSUMER B4 DISCLOSING ANY INFO...HOW WOULD IF SOMEONE MISREPRESENTED THEMSELF AND SAID THAT THEY WHERE YOU JUST TO FIND OUT WHY WE ARE CALLING? MAYBE YOU DONT MIND EVERYONE KNOWING YOUR IN DEBT BUT I/M SURE OTHERS MAY FEEL DIFFERENT
WHAT PEOPLE DON'T KNOW IS THAT THE EMPLOYEES TRY TO HELP THE CONSUMERS WITH THEIR BILLS BY FINDING A PAYMENT PLAN THAT WORK BEST FOR THEM (IF NEEDED). THE ISSUE COMES INTO PLAY WHEN PEOPLE TRY TO ACT AS IF WE PUT THEM IN THE POSITION THEY ARE IN OR IF THEY DON'T PAY THEIR BILL IT'S GOING TO EFFECT US. SO MAYBE IF PEOPLE/DEBTORS WOULD WORK WITH THE COLLECTOR TO GET THE BILL RESOLVED OR EVEN COMMUNICATE WITHOUT PLAYING GAMES CBCS OR OTHER COLLECTION AGENCIES WOULDN'T HAVE TO CALL.

AND YES WE MAY HAVE THE WRONG # SOMETIME BUT IT IS NOT OUR FAULT...HI, NEWSFLASH PEOPLE/DEBTORS GIVE OUT THE WRONG #. NOW IS CALLING CBCS YELLING,CUSSING, ETC. Called for?..I THINK NOT.

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[QUOTE=Anonymous;453597][size=3][/size]
ACTUALLY CBCS IS NOT A BAD COMPANY..EVERYTHING ON HERE IS PEOPLE WHO HAD "DEBTS" WELL I WORK FOR THEM AND KNOW HOW THINGS WORKS WERE MORE OF A CONSERVATIVE AGENCY AND WE DONT REPORT TO CREDIT FILES.. JUST THRWOING THIS FYI OUT :)[/QUOTE]


YOU DO Report to the Credit Bureaus !!! Your mistakes hurt my credit and you should be
able to be sued for it !!

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I got a call from them. Very heavy Indian accent with the name of Ingrid. Please this is so fake. She asked for me and I said speaking. She then said to verify are the last four of your social and then I hung up. I have had calls like this telling me I am going to Jail if I do not pay. Well you know what still waiting for the cops.