AIS Services 888-920-1300

I thought I'd logged in when I wrote this post, so I'm replying to say I'm the one who wrote it, not a guest.

what state arr you in again?AIS is a bottomfeeder CA.i doubt that ARROWHEAD is ilegal in your state.that being said it looks like you overpaid them in illegal fees.yes send the validation letter certified mail return receipt.DO NOT pay this CA anything.
again i don't think arrowhead is licensed in your state therefore you them NOTHING.

Paul, I live in Ohio. I read through my very short contract with Arrowhead Investment that I kept saved in my email, and it really doesn't have a lot of legal jargon. It's just 1 page. It doesn't have any verbage like, "you are signing a contract with our company, and are not covered over your state's laws regarding interest rates on loans" or anything like that.

Do you want me to try to copy & paste the contract here?

Arrowhead Investments, Inc.
Phone Number 1-866-355-7308
Fax Number 1-866379-7667
Xxxxxxx Xxxxx
0000 XXXX XX.
Xxxxxxx, OH 00000
Your Choice Cash!
As a reminder, your loan w ill be refinanced on each
due date. Refinancing w ill continue until you
authorize us of your request to pay your loan in full.
To better serve you, please submit all request and
questions by faxing us at 1-866-379-7667.
ACCOUNT NUMBER: 96778 Customer Service Phone Number: 1-866-355-7308
Account Summary
PAY OFF AMOUNT SCHEDULED REFINANCE PAYMENT AMOUNT
PAY OFF DUE DATE
PAY OFF AMOUNT DUE
7/25/08
$260.00
REFINANCE DUE DATE
REFINANCE AMOUNT DUE
7/25/08
$60.00
Current Amount Due: $60.00
Next Scheduled Payment
NEXT SCHEDULED DUE DATE NEXT SCHEDULED PAYMENT AMOUNT
8/08/08 $60.00
Payment Options
???????Refinance. Your loan will be refinanced on every due date unless you notify us of your desire to pay in full or to
pay dow n your principle amount borrowed. You will accrue a new fee of $60.00 every time your
loan is refinanced. Any fees accrued during refinancing w ill not go tow ard the principle amount ow ed.
???????Pay Down. You can pay dow n your principle amount by increments of $50.00 plus refinance fee. Paying dow n w ill
decrease the fee charged for the next refinance due. To accept this option you must notify us of your request in w riting
via fax at Toll Free 1-866-379-7667. The request needs to be received at least three full business days before
your loan is due.
??????? Pay Off. You can payoff your full balance of $260.00, the principle plus the fee for that period. To
accept this option you must notify us of your request in w riting via fax at 1-866-379-7667. The request needs
to be received at least three full business days before your loan is due.
Unless w e receive written notification from you at least three full business days before your loan is
due, your loan w ill be refinanced.
ANNUAL PERCENTAGE RATE 782.14 %
The cost of your credit as a yearly rate. (e)
Payment Schedule
You must make one payment of $260.00 on 7/25/08 if you choose to pay out your loan
rather than refinance.
Security Interest. The loan is unsecured.
Loan Fee/Prepayment: The Finance Charge consists solely of a Loan Fee that is earned
in full at the time the loan is funded. Although you may pay in advance all or part of what
you owe without penalty, you will not receive a refund or credit of any part or all of the
Finance Charge. (e) The Annual Percentage Rate is estimated based on the anticipated
date the loan proceeds will be deposited to your Account.
FINANCE CHARGE $60.00
The dollar amount the loan will cost you.
Amount Financed $200.00
The amount of credit provided to
you or on your behalf.
Total of Payments $260.00
The amount you will have if you are not making the scheduled payment.
The Account: You have debit account, No. 000000 at Xxxxxx XXXX.
By signing below you are authorizing Arrowhead Investment, Inc. and affiliates to debit the pay off amount due $260.00, from your account named
above on your current due date of 7/25/08. You are not accepting the option of refinancing. You must fax this document three full business days
before your due date to ensure your loan is not refinanced.


Xxxxxx Xxxxxx 07/02/2008
______________________________
Print Name Date Signature
TOLL FREE FAX
1-866-379-7667

if a pdl is not licensed to lend in your state that contract isn't worth the paper it's printed on.they go by your state laws not there's.that is a classic move by an illegal pdl.

Who do I contact to see if Arrowhead is licensed to lend in Ohio? The AG office has a closed complaint against them and I requested a copy of it to be mailed to me, not sure how long that will take.

look up in your AG'S website.that will tell you they are not legal in your state.

I just looked online for Ohio's Secretary of State, and there is an Arrowhead Investment Co., LLC licensed, but I don't know if it's the same company. It's filed as a "Articles Of Organization/Dom. Limited Liability Co", don't know what that means.

The Ohio Dept of Commerce does NOT have Arrowhead Investments, Inc. listed as a licensed financial institution (or as anything else), I just checked! So I guess my first step is to draft & mail a certified DV letter, and wait for their response.

look under arrowhead investments inc.there are more than one.you see SHAZZERS is the ohio gal.i'm guessing that the arrowhead you got is legal,but your is not.look it up by the phone and fax #'s on your contract.

I've drafted my DV letter dated for tomorrow, and I will post it as certified US mail tomorrow on my lunch break. I enclosed a copy of that letter from the FTC that talks about Section 809(b) in the fdcpa, as well as the actual Section 809(b) from the FTC website. Now let's see if they comply with the DV request!

I certified-mailed my DV letter on 10/23/08, and it was delivered on 10/27/08 and I haven't been called by any reps from 888-920-1300. Today though, I did get called at work & my cell from 866-504-7548. The automated voicemail just said "please call us at 866-504-7548", no mini miranda or company name at all. I Googled that #, and lots of references to PDM (Phoenix debt management) came up. One poster stated that when calling to ask the name of the company several different times, other company names came up, including AIS. I wonder if they are trying to get around the DV letter by using a different company name & #?

PDM(phoenix debt managment) and AIS are intertwined CA'S.
they are both bottomfeeders.let me see what i can come up with as far as addresses go.

here you go.

phoenix debt management

7007 ne parvin road suite3
kansas city, mo 64117

phone(816)-423-5796
fax (816)-413-9060

get a DV and C&D letter to this address cmrrr.see them turn green as they get it.

Sounds like the same exact experience I'm having with AIS and PDM. We got notices stating that AIS had purchased the debt on 3 of our IPDL's and would be contacting us re: these loans. I decided to jump the gun and at least send a C & D via email to AIS. I got an email back stating AIS has no clue where our accounts are. A couple of weeks go by and AIS calls our phone, leaving a message about "an important business matter". I resend the C & D letter to the same people again, and they state they will abide by the C & D. A day goes by and here is PDM calling on the same debt threatening further action to be taken against us as well as a case #. I send PDM a CD letter and no more communication from them.
Now here is where it gets interesting. I email AIS to make sure that they haven't sold that account to PDM. Their response is they never heard of PDM and that PDM must be trying to collect on a different debt from the same OC. I know this isn't true and search around on the web, find out that the companies are connected. Confront AIS with this info via email but they are still saying they aren't connected.
I've sent both PDM and AIS DV letters and haven't heard anything since then. These were sent almost 3 weeks ago, so I don't think they'll be sending Validation.

I need an email address for AIS Please and Account Management of Florida. The one for ARM on the BBB site is not valid. I would appreciate any help.

[email]info@aisservicesllc.com[/email]

I had sent my C&D letter, gotten back the green card, then received a letter from AIS stating the following:
I have received your certified dispute letter yet am unable to find your account in our system. Please contact me to discuss this matter.
The letter was signed by Neda Amaya, Legal Manager. The address the letter was from is not the San Francisco one, its:
AIS Services, LLC
8996 Miramar Rd., Suite 220
San Diego, CA 92126
858-225-6766

The funny thing about her letter, besides the fact that she is asking me to call her, is that she states she cannot find my account in their system. I had received an automated email on 10/6 that said:
Subject: Account(s) sent to collections

Confirmation #: 00000000-ai
(0's instead of my acct # for my security)

Dear LASTNAME, FIRSTNAME
Your account with Arrowhead Investment was sent to AIS Services, 888-920-1300
Thank you,
ICollect

So should I now process complaints to agencies like the AG or BBB??


Name changed for your protection. - Uncle Wulf

sorry, again I was logged in when I started the post with my update, and again I submitted it and somehow I got logged out so it's submitted by "guest". Argh, that ticks me off!

I got the same run around with my defaulted IPDL's from AIS. It took them about 2-3 weeks before they could "find" my account info. I would definitely submit complaints to the AG and the BBB

What exactly is a DV and C&D letter to send to these companies. I too have just received a phone call from AIS.

Thanks,

Vicki

A DV is a debt validation letter and a CD is a cease and disorder letter. If you look on the right hand side of the web page you'll see a link called sample letters, click on that and you should get some templates to work with.

C&D = CEASE AND DESIST.

well that was ridiculously stupid of me to call it a cease and disorder letter. "I am hereby ordering you to cease communications or I will cause massive amounts of disorder" :wink: Hmmmm, I might be onto something here.

LOL.....

LOL jessiejamesprovost!!!! A little humor to lighten the severity of our credit issues is always welcome!

since these bottomfeeders create disorder the letter SHOULD be renamed to CEASE THE DISORDER. i like that.

I have with searching this site come up with 2 addresses for Pheonix Debt management that I am dealing with now. Something about putting me on the Palmdale City "Docket".... would not "say" that my wages are being garnished, only they would apply an assignment to my wages. So different wording to scare the less informed. When I said that since is now a "legal" matter I would need a lawyer, which she (the so-called Rep) replied Oh so you can pay for a lawyer but now your debt. Hey all I want right now is a verification of the debt. Sorry if your not going to follow the law I will. Anyway here is the following addresses are these correct:

Phoenix Debt Management
P.O. Box 11127
Kansas City MO, 64119

-or-

Phoenix Debt Management
7007 NE Parvin Rd
Kansas City, MO 64117-1532

Both are good? Or one of them.... In anycase I'm sending out a DV and C & Disorder....er C & Desist letter. Oh well the C & Desist contains the DV within it. I guess it wouldn't hurt to send them separately either...

I never got further with trying to get these bottomfeeders to cancel my debt (paid $300 on original $200 PDL with Arrowhead), I guess other life issues got in the way. Anyway, I'm not sure what the next step is to get this PIF.

Now H&P Capital, Inc. started calling me at work with major harrassing & threatening (arrest at work or home) this week. They have a principal address and also a mailing address, so I certified-mailed my DV/C&D letter to both addresses to cover my butt.

Any suggestions as to what my next step should be to get this acknowledged as PIF?

Well I spoke to them yesterday and I went sheepish and scared mode. When they continued to say this was a legal obligation, well then I had to respond... sheepishly and scared like.. Well then I'm gonna need a lawyer.... Her reply was something I expected: "so you can't pay your bills but you can pay for a lawyer!" The bottom line is this. I have to verify the loans. From that point I have 30 days to make arrangements with the company to pay. I just don't get this. They seem to feel they own all the cards however, and this has explained here within these pages:

Fair Debt Collections Practices Act:

809. Validation of debts
(a) Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing???
(1) the amount of the debt;
(2) the name of the creditor to whom the debt is owed;
(3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
(4) a statement that if the consumer notifies the debt collector
in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector
will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
(5) a statement that, upon the consumer???s written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.

Now at this point, I'm beginning to feel like I don't want to pay this back. I owe $600 apparently in principle. My worry though is with all my record keeping will this and the many other violations stop them dead when it come to seeing them court? I have asked repeatedly for a verification of debt. PDM seems to think that since I signed the documents online...... That is verification. Regardless, C & D and DV go out tomorrow along with the wage garnishment/assignment letter as well. If I owe this money I will pay it. These bottom feeders need to start feeling the law at some point.

ais buys your old debt from other creditors you may of had. they are rude