Appelus (not sure I am spelling right)

It is some kind of call center....checking out the website now. They do a lot of different things, but nothing says that they are definitely a collection agency. Still looking!

~Mary

OK, I think they are some kind of weird collection agency. I found one small mention of collection accounts in the FAQ on their website. Other than that though, I have never heard of them!

~Mary

Aren't all collection agencies weird!!!!! LOL What is their website?

apellesnow.com, put the www in front. So weird, LOL!

~Mary

Yeah, I just read their services and they do debt recovery services. Just another CA to send a validation letter, too.
Thanks Mary for your help.

No problem - I'm here for you!

~Mary

Appelus is a debt collection company.

Apelles is a debt collection agency. They are rude even when you are trying to resolve the problem. And for some reason they are very secretive about their company. There is something very wrong about that. I'm not sure why they are like that. They are weird. Whoever said that was right. :roll:

Pastor Cindy
Vessels Of Light Ministries

I asked for proof of debt several times. They refused to give it to me. I told the ahole that I was talking to that I wanted to speak to his supervisor (he magically didnt have one.) I told him over and over to either give me his supervisor or proof of debt. I was told that I was stalling by making these request and that I was wasting his time. Then he hung up on me. Correct me if I am wrong but if you request proof of debt are they required to provide that to you?

Yes, the collection agency must provide complete proof of the debt for which they are collecting. You can refuse any payment legally until the information has been given to you in writing.

Thank you!!!!!!! I've been receiving calls from these people for two years now. They used to leave messages on my answering machine with their phone number. Finally, they left a message saying they were looking for Caroline Brown. Called them back and told them they have the wrong number, now they just call and don't leave a number. Message just ends with "call us at" *click*. Been looking online for their number for about three weeks going thru every spelling I could think of. Can't wait to get home in a couple of hours now.

Their phone# 800-825-4425
File a formal complaint with the Better Business Bureau
http://www.bbb.org/

This company should be shut down for the way they harass innocent people.

This information may help speed your complaint

Apelles
P.O. Box 1197
Westerville, OH
43086

Good Luck!

yes, I get a call with recorded message 1 a day, everyday, even on Sat. and Sun, asking for a return call to the number above. Just filed a complaint with BBB on them for harrassment, would encourage others to do the same.

I called them to let them know they had the wrong number. They were rude and very, very strange. The rep I spoke with said I need to send a phone bill showing that it was my phone, but she would not give me any information about their company!! It's crazy!!!

They keep calling me too. I work in collections. Law states that if you put it in writing to the company, they HAVE to stop calling you at your home. Also, if you request proof of debt, they have 30 days to send it to you. I just tell them I'm not here :) I had no clue who they were until now, so thanks everyone. Now I'll file with BBB too.

Got a letter in the mail from this company today but does not state who I owe the money to just that I owe $70.00 to somebody. I have no clue what it is about. This company sounds kind of fishy to me.

Iget the same call and they never say who they want and when they leave the message it is not a person. Its like they hit a button every hour. I owe no one any money.

:( i got a letter about a debt that apelles collections has for me. i tried calling these people to make arrangements to pay off this 400.00 bill, and the woman rep who answered the phone knew who i was before even giving my name, i guess from caller id they have. she said only a few sentences with all of them being threats! the first thing she said was " you have 30 days to pay this debt or we're taking you to court!" when trying to make arrangements because i cant pay my bill in full, she stated "well we'll see you in court" do you really want us to take you to court?" i mean this rep was awful. i was so angry, i told her " that i would love to see her in court!

Called 800-825-4425 and a young man was extremely rude to me on the phone. Gave no explanation at all for his call. He actually decided to play "phone games" instead on the phone and was extremely sarcastic. I asked if this was a telemarketing call and he said that he does not sell anything and proceeded to be very degrading on the telephone conversation. I must say, this was one of the most rudest people I have ever spoke with on the phone.

Just record your conversations with these people. They are voilating federal law. (fdcpa) If they are rude or threaten you, take the recording to a lawyer.

be careful there with that advice, guest...in 12 states it is illegal to record a phone call without the consent of all parties on the call. Telling people blindly like that to record a call can land them in hot water depending on where they live.

If you intend to record the call, you need to make sure first that you can do so. These are the states which require you to have consent from all parties:

California
Connecticut
Delaware
Florida
Massachusetts
Maryland
Michigan
Montana
New Hampshire
Pennsylvania
Washington

Also, Illinois seems to have a bit of a gray area in that the statute is specifically "all-party", but the courts in IL have actually found in the past in favor of a private individual recording a call without giving notice to the other party.

Got to know the laws, folks. The FCC does not have any federal law in place that pertains to private individuals and call recording, the laws they have pertain to telephone companies and not individuals.

If you live in a "one-party" state, do what I did and pick yourself up a microcassette recorder that has a phone jack built-in for recording calls.

They are a collection agency that is a pain in the ass even if you pay your creditor they keep calling with that shitty message if you find a way to get rid of them please let me know :evil:

tlphippy--all you need to do, if you want them to stop calling, is send a certified letter to them called a cease and desist letter. This basically states that you request that they do not contact you by phone anymore. You can tell them to contact you only by mail, or you can tell them to stop contacting you altogether. By law they must abide by it or you can then sue them for fdcpa violations.

Know this, though--if you legitimately owe a debt to these people, sending this letter will only make the calls stop. It wont make the problem go away.

I just found this forum while searching to see if this company has any complaints to the BBB. They have been calling my house on a daily basis for my daughter who is away at college. Even when I said she did not live here, they continue to call. I called the number back and asked the person to spell the name of the company for me. She hung up. I called back again and got someone else and he spelled it for me. I asked what they did and he said they have 17 different clients - wouldn't tell me. So I said you must have a specific kind of business that you conduct. I told him to remove my number - he said they were calling for (gave my daughter's name) and when I asked why of course it is against the law for him to tell me. Said she has a business arrangement with them. It has to be a collection agency and we have already taken care of paying her credit card debt. Who should complaints be filed with?

File complaints with the Federal Trade Commission and your state Attorney General's office. You can find your state AG's office via the resources link in my signature.

Thanks for the above link to the AG office and FTC. I will follow up on this. Here is a continuation to my post - I gave my daughter the phone number and she called them this morning. She asked why they were calling our house and they told her because of Chevy Chase Bank. Every time she has spoken to the bank she asked if they turned it over to a collection agency and they said no. Someone is lying. The person from Apelles then proceeded to ask her for her SS#. She said they didn't need it and he said she owes them money. She said no, I owe Chevy Chase money. He told her again she owed THEM money and if she gave them $150 today he would call it even. Sounds like they want to collect their fee then she would still owe the bank money. Sounds very shady. He tried to threaten her if she didn't pay today and she said she already spoke to the bank and told them they will be paid when she gets her check in two weeks.

I hope anyone and everyone who has been harassed by Apelles takes the necessary steps to file complaints so this company can eventually be put out of business.

Question on Attorney General's office - do I call the office in my home state or the office where the bank and/or Apelles is located?

File complaints with the AG's office in both states. Cause them as much trouble as you possibly can!

It's like the old chewing gum commercial said: 'Double your pleasure, double your fun.......'

[quote=skydivr7673]be careful there with that advice, guest...in 12 states it is illegal to record a phone call without the consent of all parties on the call. Telling people blindly like that to record a call can land them in hot water depending on where they live.

If you intend to record the call, you need to make sure first that you can do so. These are the states which require you to have consent from all parties:

California
Connecticut
Delaware
Florida
Massachusetts
Maryland
Michigan
Montana
New Hampshire
Pennsylvania
Washington

Also, Illinois seems to have a bit of a gray area in that the statute is specifically "all-party", but the courts in IL have actually found in the past in favor of a private individual recording a call without giving notice to the other party.

Got to know the laws, folks. The FCC does not have any federal law in place that pertains to private individuals and call recording, the laws they have pertain to telephone companies and not individuals.

If you live in a "one-party" state, do what I did and pick yourself up a microcassette recorder that has a phone jack built-in for recording calls.[/quote]

Not to resurrect an old post here, or best a dead horse. But........

The law isn't going to come after a person if he's recording his own incoming calla for his own reference. He can't use those recordings as evidence in court unless he's obtained consent to be recorded from the othey party on the line. But he can use those recordings himself, to refresh his own memory, or to prepare detailed notes of conversations that can then be used in court if needed. He need never admit to recording the calls at all.

Yes, this is technically bending the law. But it frees up a person's mind to attend to the business at hand, knowing he can make the notes he needs later.

Ah, but you need to follow the recording laws if you want to be able to use it in court. If your recording in a two party state and the other party is oblivious to the fact (you don't have anything recorded making them aware of it) then the defense attorney can strike it from evidence.

Miss something?

[quote=unclewulf]The law isn't going to come after a person if he's recording his own incoming calla for his own reference. He can't use those recordings as evidence in court unless he's obtained consent to be recorded from the othey party on the line. But he can use those recordings himself, to refresh his own memory, or to prepare detailed notes of conversations that can then be used in court if needed. He need never admit to recording the calls at all.[/quote]

Oops, sorry bout that.

when asked which jennifer they wanted to speak wtih they replied (XXX), at which time I asked if it was personal or business, they replied it was information she had requested from them. I explained that they could forward the information to me if it was business and theyhung up on me. I will be sure to get names and contact numbers next time.

I got a call from these clowns also. I don't any one anything, not even the right time of day. They come up on the caller ID as 1-000-000-0000 and leave a message to call their 800#. No way am I answering any number with all those zero's, they are usually International calls. The second interesting thing about collection companies like this is they tend to hire ex-offenders, atleast in Texas they do. I worked for TWC and have seen many work orders for debt collectors stating RIO OK (aka ex-offenders). Scarry but true... my question to them would be, if I sent them my resume could they get me a job working there so I could pay my debt?

Okay what if you have sent in a stop harrassing and calling and being rude but please mail me a copy of an itemized staemnet proving debt or what they are hounding me to pay.
and receive nothing after a year of waiting. Than call to get the low down and they are still unable to provide anyything... where to go what to do next?

I've had repeated phone calls from a Nathaniel...a black man who takes it upon himself to act like the Mafia coming after you. He is rude, obnoxious and needs to be put out of his misery, whatever it is.

They are calling me about an account with ADT Security systems. They say I owe them for service that was cancelled for non-payment (I closed the checking account associated with their payment AFTER I cancelled the account). and a broken contract! LOL I cancelled the service when I took my home phone out, because it doesn't work without a telephone land line. There is no new signed contracts, because I haven't seen or talked to a representative from ADT since I had the service installed in June of 2001, except for one year I got a letter from someone claiming to be my representative, who said if I'd renew the contract then (about 5 or more years ago), he would give me a discount on my monthly bill. My new billing was supposed to be $28 a month, but I was still charged the whole $33 a month for the entire year! Then, once again, haven't heard from anybody since, until the Apelles monster started calling.

HELP!!! What are my options here? I'm sick of thugs harassing me.

Gosh, you mean there is more than ONE person that works there?? I would never have known that, since the only person I ever get is a black man named Nathaniel or Nathan, depending on who he wants to be for the day...but he still has the same hateful attitude.

I've had repeated phone calls from him. He likes to act like the Mafia coming after you to collect a debt he says you owe. He is very rude and obnoxious. I let him get to me and I was rude back.

He seems to be the only person who works at this place, or he plays games and pretends to be the "supervisor" and won't allow you to speak to anyone else. He then "overpowers" anything you try to say, so you can't get a word in edgewise, and then hangs up on you. And yes, they know who you are when you call. The minute your number rings in, it connects to your file on computer.

He is calling me about an account with ADT Security systems. He says I owe for service that was cancelled for non-payment and a broken contract with ADT Security Systems. I closed the checking account associated with their automatic payments and I cancelled the service when I took my home phone out, because it doesn't work without a telephone land line. There are no new signed contracts, since the one I signed in 2001, because I have never seen and only talked to a representative from ADT once since I had the equipment installed eight years ago. I got a letter from someone claiming to be my representative with ADT, who said if I'd renew the contract then (about 5 or more years ago), he would give me a discount on my monthly bill. My new billing was supposed to be $28 a month that year, but I was still charged the whole $33 a month for the entire year! Then, once again, haven't heard from anybody since, until the Apelles monster started calling.

well, sorry about that double post. I didn't think the first one went through.

Appelus may be using 877-825-4490.

I have been getting messages from them on my answering machine. Can I send them a cease and desist letter if I do not know what they are calling about? Any past due debt I have is very old at this point. I realize I may be responsible for an old debt but if the SOL is about to end, I hate to start it up again by talking to them about the debt. Can you just send a general cease and desist letter?

I am also getting calls from this company. They left 1 message about returning a call for an urgent matter. It is about an ADT bill from 2 yrs ago. I cancelled the service when the contract was up as they sold our our info to another company. i found out it was Appelus by looking up the phone number. They call daily now but do not leave a message. I have received nothing in the mail as i requested. So, now what should i/can i do about this?

received call from the appellus company today. The message said important matter, with a recording but when live person answered was abrupt and hung up without telling what the company was or what the matter was about. If they want to collect they need to try some ettiquite on the phone and some respect as well. How can you take a business seriously with that type of ignorant behaviour????

I was called by them, I simply picked up the phone discussed the bill and resolved it. So many people give collection agency's bad names because they dont want to handle their buisness. For example the person who said "if I see all zero's their is no way I am answering the phone" why? because you owe money to some one? if you didnt default on your agreement they wouldnt be calling you. I had an old ADT bill and I cut the phone line off and thought that was that...but the truth is I signed a contract with ADT for 2 years worth of service and my contract THAT I SIGNED said if I do not cancel it after 2 years it auotmatically keeps going...this is why I had a $1,500 balance with ADT these people were nice enough to offer me a 30% settlement deal so it wasnt that bad...just pay your bills people and quit hiding behind collection laws and stalling asking for letter to be sent to you, you know you owe the debt!!

the above is a humanoid shill nobody is this judgemental unless they work for said bottomfeeder.get lost!!!!!!!!!!!!!!!!

I would love to meet the people like the one above Paul for just one day. God, that would make my life worthwhile, when I take these morons down a peg or two and then maybe they will see reality. If that company was so great and you were such a good little person and paid a bill that you just got scammed out of, then WHAT THE HELL are you doing on this website, loser? This is for people trying to deal with scammers, you fraud.

dont trust them will take your money and not provide to agency they are collecting debt from then both parties will not provide proof of debt being paid off.