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Pay creditor or CA?

Date: Wed, 06/22/2005 - 23:39

Submitted by kimb515
on Wed, 06/22/2005 - 23:39

Posts: 17 Credits: [Donate]

Total Replies: 2

Pay creditor or CA?


Hi - I posted some questions earlier, but I have one more. My American Express Blue account has been turned over to Collectcorp (even though it was just 45 days past due). They have never said that they purchased the debt from Amex, only that they were collecting the debt for them. They wanted the entire balance immediately and said that they would have to get approval from Amex for any payment plan. And though the debt was turned over to the CA a few weeks ago, my credit report shows that Amex still has it.

Also, since the time the debt was turned over to the CA, I have made two payments directly to Amex online - they were accepted, my account summary reflected the payments, and my account now shows that there isn't a minimum payment due until next month's billing cycle.

My question is this. What will happen if I just continue to pay on the account directly through Amex(since they're accepting the payments), and NOT the CA? The CA says Amex will eventually just send the payment to them and it will affect my credit score longer. But why then, would Amex be updating my account summary with payments I made to them.

I've done some research and uncovered multiple false statements made by the collection agent I've spoken with. He's made sexist and inflamatory comments and I've been told many conflicting things by different agents working for this company. I am terrified of giving them my bank account numbers - I don't trust them not to take out more than I authorize (I realize that I could sue them for that, but that won't help me right away if they decide to withdraw all my money). I have a VERY bad feeling about giving them any more personal information than they already have and want to avoid it if at all possible.

So, given the above information, is it possible that I could just keep making payments to Amex? Is it possible that Amex could pull it back from collections since it is technically now current and I am making regular large payments? And is it possible that I could pay off the entire debt through Amex, yet still have the CA report it as delinquent to the credit agencies?

Frustrated and worried,

Kimb515


I FINALLY forced the collection agency to tell me that they do NOT own the debt, but have simply been assigned to collect it for American Express. So, if I understand correctly, I can make payments directly to Amex. In the past week, I have been able to pay the debt down by nearly half(it's a revolving credit account so technically it's now current), and will be able to make at least double what my minimums were before this happened.

However, Amex will not discuss the account with me because the CA has been assigned to deal with it. I would like to try to convince them to pull it out of collections and prevent them from reporting it. But, if they won't discuss it with me, how can I accomplish this? Would a written request possibly work? Has anyone here ever been in situation like this with American Express Blue or has anyone ever dealt with the miscreants at Collectcorp collection agency?

Any advice would be appreciated... :D


lrhall41

Submitted by kimb515 on Thu, 06/23/2005 - 09:33

( Posts: 17 | Credits: )


Hi kimb515

Welcome back. Normally the accounts are sent to collections when the debt becomes 3 to 4 months old, but it is sad that the Amex sent it just after 45 days. Though you don't have much to do in this case as it their internal policy, but once it has been sent to the collections so you are required to pay to the collection agency only.

When you are having a good amount of money to pay towards your debt, you should think of paying it sooner. I know that the debt paid through collections is not what you wanted, but you don't have much choice in this case.

A lot of problem could have got solved if the Amex people would have been a bit co-operative. You can send a letter to them and explain your situation. If they still continue the same way, you can also write a letter to the FTC explaining your situation and their uncooperative behavior while asking for the account status.

I hope your main concern is to pay your debt soon and improve your credit report.

Regards
Roxette


lrhall41

Submitted by roxette on Thu, 06/23/2005 - 12:56

( Posts: 4009 | Credits: )