What to do about Academy not acknowledging my payment
Date: Fri, 06/16/2006 - 12:58
What to do about Academy not acknowledging my payment
Academy says they never received the funds and that my son's account is delinquent with Bank of America. Bank of America looked into it and said it was handing it back to Academy.
I have had to close my account because of this. They had called my home one Saturday and said they would contact my son's employer. My son was a college senior and employed with a company as an intern and had an opportunity to stay with that company upon graduation, the last thing I thought they needed was to contact them.
Now .... I didn't take the settlement...I paid the whole amount owed.
Now no one can find my funds. They have it in their computer that I gave a "hot check" which is not what the piece of paper the bank sent back even said. It said returned "duplicate".
What can I do?
Esther
Esther, consult an attorney. Take the help of your bank and get
Esther, consult an attorney. Take the help of your bank and get some proof of this payment done. They must be having the details in their system. Your attorney will be able to straighten out this matter giving a legal shape to it. I am sorry about this situation. Have you talked to the supervisor of Academy?
Yes, I have talked with the people in Las Vegas and sent multipl
Yes, I have talked with the people in Las Vegas and sent multiple copies of my bank statements to them...to Philadelphia and such. Today they promised they would take it to a higher level. I'm thinking that when you show your bank paid the check...what more do you need...unless someone put their checking account number on the electronic check instead of Academy's.
Regardless, you have proof that the debt was paid. Get an attor
Regardless, you have proof that the debt was paid. Get an attorney involved if you can.
you may have to get the bank that paid the original check involv
you may have to get the bank that paid the original check involved by asking then to issue a statement that the original check was in deed paid, and that the second was sent back as duplicate.
It seems to me they tried to perpetuate a fraud by sending a photocopy of a paid check through (if they made a copy, then tried to deposit it it would seem to me they had clear intent to defraud). You may want to bring this to the attention of your State Attorney General for further investigation.
At any rate, I would definitely consult a private attorney to investigate your legal options in resolving this.
academy
I have had my bank send them proof over and over and over and they ( Academy)state that "they don't do stuff like that" You should see the photocopy of the original electronic check.
Now they are calling saying they are going to take this to the higher level of researching where that original money went. I was told one day that they had already contacted their accounting dept...auditor and bank and no amount of money arrived at their bank that day in the amount I autorized. Today it was to my banker from Academy, "Oh I'm just in sales...I need to have this investigated at the higher up level..."
I'm going to see an attorney...believe me...I am because I have gone above and beyond trying to work with them....my nerves are completely shot over this
resolved
"paul dennis" with academy called and said they never found the money at their company, but that with all the paperwork me and my bank had provided they were going to pay the credit card company in good faith...this happened the very day the attorney sent a letter to academy.