Contact Information and Credit report

I am the student borrower on my student loan and my father is the primary borrower. I had called in October to update ACS/MEFA my new address and telephone number. When I called they never mentioned this loan had not been paid in 60 days. On Monday, it appeared on my credit report as a 60 day late payment. ACS/MEFA never updated my address/telephone number, I never received a copy of these bills or any notifications it was late. Do I have grounds to ask this to be removed from my credit report? Thank you.