Practical INFO YOU CAN USE TO FIGHT CITIBANK

My story is similar to everyone else's here.. dropping my near perfect credit score 26 points, at least temporarily. I am renewing a line of credit and this drop could cost me 1/4 to 1/2 more in interest if I were not an informed consumer. Instead, it has cost be several lost productivity hours.

So i'm taking action. You can too.

Credit card companies cannot send open ended credit without your permission. This is a violation of Regulation Z of the Truth in Lending Act. I believe there are penalties involved and am researching this currently. I tried to attach the links, but they kept getting stripped off... Go to Google and Type in "FDIC Consumer Protection Subpart B—Open-End Credit § 226.5" for the complete code.

The OCC (Office of the Comptroller of the Currency)documentation cabe be assesses by typing in OCC Consumer Complaints.Here's what else I'm doing:

1. I am writing the OCC (Office of Comptroller of the Currency) and filing a formal complaint:

OCC
Customer Assistance Group
1301 McKinney Street
Suite 3450
Houston, TX 77010
Phone: 1-800-613-6743
FAX: 713-336-4301


2. I am also filing a formal on-line complaint with the OCC.

3. I am writing to Citibank's new Chairman (effective November 5, 2007) Robert Rubin. Rubin was formally the Secretary if the U.S. Treasury and Citibank has been under fire for trade practice (among other things). I will post the address tomorrow as soon as I confirm with a phone call to his office. The Comptroller of the Currency letter will be included in the complaint, along wiht my documentation and a return receipt. THIS COMPLAINT IS REQUIRED TO BE LOGGED and reviewed by the OCC auditors.

4. I am taking my documentation the the Better Business Bureau personally as well as filing on on-line complaint.

5. I will contact my local newspaper (the Orlando Sentinel) and all the local media outlets on December 1st, 2007 with my documentation and any response from Citibank (should they "make things right" I will not pursue any further action - I think it's important to be credible and give them adequate time to respond. Being reactive, rude, or not having full documentation does not produce results).

6. I have already filed a fraud alert with the 3 reporting agencies and completed the longer documentation forms sent by each.

7. I have requested documentation from Citibank to provide to my lender with no relief as of yet - but armed with my research from tonight, I am confident my call to the Citibank's Legal Affairs department tomorrow (instead of "Customer Service") will yield different results.

8. I am copying my correspondance to the U.S. Senate Committee on Banking CHairman Dodd and my two U.S. Senators and representative.

With the increased scruntity on the number of Americans losing their homes to credit issues, THE TIME IS RIGHT for holding these credit issuers accountable for their violations.

Hope this is helpful.