Can Geneva Roth take money from a different account?

Without a judgment they legally cannot debit on that account.Sorry to say you may need a new account& I would definitely file a consumer complaint with your state Attorney General documenting what happened.

I have heard that if the new account is opened with the same bank, the lenders manage to get your new account info and try to do the debits. Definitely file a fraud charge with your bank and dispute the item. They must not charge you any NSF fees.

But when i tried to file a fraud charge with my bank they told me that I couldnt do it because it wasnt fraud. That I did owe the money to Geneva Roth.

that doesnt sound right to me either. How could anyone even a legit company get your new banking info, there must be something wrong in the bank system somewhere.
These companies are already illegal i guess, so what is stopping them from finding out any and all of our information, this is very very scary!!

I don't know who you bank with, but you call the customer service number back and explain to them that they were unauthorized to debit your account, they are an illegal company, and obtained your information illegally.