US Fast Cash
Date: Wed, 12/06/2006 - 12:26
US Fast Cash
Any loan company has to follow the laws in the borrower's state.
Any loan company has to follow the laws in the borrower's state. Go here to check this company in the licensee database of TN
http://www.debtconsolidationcare.com/settlement/overpaid-amount.html
California Department of Corporations (DOC) has banned four internet lenders, including USFastCash from doing business in the state.
http://www.debtconsolidationcare.com/political/stop-lending.html
I would file complaints with your state's AG's office to get you
I would file complaints with your state's AG's office to get your money back if possible. I have a complaint in with mine against this company and more to follow.
US Fast Cash
Does US Fast Cash go by any other name or connection to another company? Also is there a form letter to file with Attorney General in your state or do you just write your complaint?
thanks
Most Attorney General's offices have websites with Complaint for
Most Attorney General's offices have websites with Complaint forms that you can print out and send in. Or you can call the hotline and someone will take the complaint over the phone. (615)741-1671 This is the # to the conosmer protection division in Tennesse. I am sure they will be able to assist you
US Fast Cash
This is email I received. I have overpaid them over $400. How should I respond? Are they threatening if I file a complaint they will too??????
Quote:
This department has received the recent communication regarding the above account. The terms and conditions are available from the website at the time of application, and there is a 48 hour window in which to cancel the agreement without incurring any fee. In addition before each debit an account summary is provided to you, which also summarizes the terms once more, and all the options for repayment. To avoid additional fees, the account summary needed to be sent back with your signature signifying the account was to be paid in full on the first due date, or soon thereafter. Since you are a repeat customer, we believe you are well aware of these terms. Because you have not met the deposit amount, and since there is no mention of a specific problem in the handling of your account, it will continue as agreed upon per the contract. If you lodge a formal complaint, it will be answered in this same manner, and a copy of your signed contract will be provided with your electronic signature. If there is a specific issue, which we can address for you, please let us know, then we will look at your account at that time. US Fast Cash Compliance Department Fax: 1-800-470-6614 Email: compliancedepartment(at)usfastcash.com -- |
ATM, If possible close your bank account or place a stop payment
ATM, If possible close your bank account or place a stop payment on them so that they can't take out any more funds. If you don't close the account they will tried to issue a paper check so at least issue a stop payment.
US Fast Cash
Account is closed. I have sent them a letter with breakdown of overpayment and this was 2nd response like this I received. Should I tweak and send first letter to them again? I will file complaint with AG. What should be my next step?????
Good, they can't take any more money from your account. File yo
Good, they can't take any more money from your account. File you complaint with the AG's office and let them handle it from here. Do not communicate with them any more.
USFASTCASH
Yes they rip off. I can never get paydown letters from them. They say they faxed them or emailed them and I get nothing. This causes extra fees to be paid because your paydown never gets to them on time. I can't even find an address for them. I wish I knew where they are located. I even try to get the people on the phones to let me talk to a supervisor and they hang up on you. The better business bureau will be hearing from me soon - if I can find an address.
US FAST CASH COMPANY PROFILE
BBB Rating
Based on BBB files, this business has a BBB Rating of F.
Reasons for this rating include:
???111 complaints filed against business
???Failure to respond to 10 complaints filed against business.
???11 complaints filed against business that were not resolved.
???BBB does not have sufficient background information on this business.
Business Contact and Profile
Name: USFastCash
Phone: (800) 640-1295
Fax: (800) 470-6614
Address: 3531 P St. NW
Box 111
Miami, OK 74354
Website: www.usfastcash.com
Principal: Compliance Department, Manager
Customer Contact: Compliance Department, Manager - (800) 640-1295
Entity: Corporation
Incorporated: January 2004, NV
Employees: 200
File Open Date: December 2005
TOB Classification: Loans
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: US Fast Cash, United Cash Loans, Ameriloan
USFastCash is located at the same address as United Cash Loans, & AmeriLoan. A subsequent BBB investigation determined that this address is the address for offices of the Miami Nation Indian Tribe. During its investigation of these companies, BBB employees visited the location as well as sent a certified letter to the Chief of the Tribe asking for further information regarding these companies. Employees of the Miami Nation Indian Tribe neither confirmed nor denied knowledge of the loan companies, and informed BBB staff that they would have to speak to the Miami Nation Indian Tribe's Leadership concerning the matter. BBB has not received a response from the Chief concerning this matter. At the present time, BBB does not know if these companies are operated by the Tribe, by employees or other people using the Tribe's addresses, or is a joint venture between the Tribe and a for-profit company.
The complaints against this company and others located at the same address generally allege the inability to pay off the requested loan, charges to the consumer's checking or credit card account despite never receiving the requested loan, or continued unauthorized charges to the consumer's credit card or checking account once the loan has been paid off.
BBB has determined that this company is not licensed in the state of Oklahoma to provide loans to consumers and does not appeare to be licensed in any of the states from which consumers have filed complaints with BBB. However, if the Miami Indian Tribe actually operates this business, it may not be subject to state laws regulating this industry.
BBB encourages all consumers seeking loans of any kind to research all of their options before providing any private financial information or signing any loan papers. Consumers should check with BBB on the company's grade, their complaint volume, and whether or not the company is licensed or regulated to provide the type of loan services the customer is seeking.
Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Consumer Credit
4545 North Lincoln Boulevard, Suite 104
Oklahoma City, OK 73105-3408
(800) 448-4904
http://www.okdocc.state.ok.us/
Customer Complaint History
BBB processed a total of 111 complaints about this company in the last 36 months, our standard reporting period. Of the total of 111 complaints closed in 36 months, 53 were closed in the last year.
Advertising Issues
Resolved
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
Contract Issues
Resolved
3 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
1 - Company offered a partial (less than 100%) settlement which the consumer accepted.
6 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Unresolved
3 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Administratively Closed
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
2 - Company failed to respond to BBB to resolve or address the complaint issues.
Billing or Collection Issues
Resolved
23 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
34 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Unresolved
7 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Administratively Closed
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
6 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
1 - BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.
1 - BBB determined that while the company addressed the complaint issues, the complainant was dissatisfied and the matter was outside BBB Rules of Arbitration.
No Response
8 - Company failed to respond to BBB to resolve or address the complaint issues.
Sales Practice Issues
Resolved
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Service Issues
Resolved
3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Customer Service Issues
Resolved
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Refund or Exchange Issues
Unresolved
1 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Administratively Closed
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Issue Not Defined
Resolved
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Administratively Closed
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
