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Midland Marketing Response to BBB complaint

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PostPosted: Mon Mar 19, 2007 2:57 pm Subject: Midland Marketing Response to BBB complaint

Not sure how I am going to respond to this yet.




Quote:
On March 15, 2007, the business provided the following information:


We received the correspondence from the BBB in response to the matter of Karen XXXXXX and our company. Midland Marketing followed the contract that Ms XXXXXXX signed electronically online. We do not show that Ms XXXXXX has paid anything towards the principle balance. Ms XXXXXX emailed us that we have broken the law of her state by loaning her the money and that she wanted the loan marked paid in full. Since Ms XXXXXX revoked authorization for us to debit her account per her contract she automatically gets sent to collections.

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PostPosted: Mon Mar 19, 2007 2:59 pm Subject:

Interesting . . . Midland Marketing don't deny they broke your states laws . . . .
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PostPosted: Mon Mar 19, 2007 3:03 pm Subject:

No they don't. I think I will explain this to my response to the BBB complaint and provide them with a copy of the law, again
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PostPosted: Mon Mar 19, 2007 3:07 pm Subject:

Write one more letter to the bureau telling about the problems you had with Midland Marketing. Insist the BBB to look into your complaints because you expect them to resolve it with Midland Marketing
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PostPosted: Mon Mar 19, 2007 3:07 pm Subject:

This is what I am thinking of responding with....suggestions, improvements, ok.....




Quote:
Midland Marketing is not licensed to do business in the state of NC nor are any other payday loan companies allowed to do business in the state of NC. A complaint has also been filed with the NC State Attorney General's office. Midland Marketing was notified of the law with a copy of the law for the state of NC. They cannot say they were not conducting business in NC because per the AG's office, if they contact someone in NC, loan someone in NC and withdraw money in NC they are doing business in NC. Here is a copy of the NC law:

Legal Status: Prohibited (N.C. Gen. Stat. § 53-281 authorizing payday loans allowed to sunset in 2001)
Citation:
The consumer finance act applies. N.C. Gen. Stat. § 53-173
Small Loan Rate Cap
36% per year
Where to Complain, Get Information:
Regulator: North Carolina Attorney General (See also Commissioner of Banks)
Address: NC Attorney General's Office 9001 Mail Service Center Raleigh, NC 27699-9001


Midland Marketing has not denied in this response that they broke the law. I would like this account marked PIF and removed from collections. Midland Marketing is in violation of the NC law regarding payday loans.

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PostPosted: Mon Mar 19, 2007 3:30 pm Subject:

OK, I revised my response a bit. Does this sound ok? Just want to check before I hit submit and send this.




Quote:
Midland Marketing is not licensed to do business in the state of NC nor are any other payday loan companies allowed to do business in the state of NC. A complaint has also been filed with the NC State Attorney General's office. Midland was notified of the law with a copy of the law for the state of NC. They cannot say they were not conducting business in NC because per the AG's office, if they contact someone in NC, loan someone in NC and withdraw money in NC they are doing business in NC. This company, as well as others should know where they are allowed to lend and where they are not allowed to lend. They need to block any state that does not allow payday loans. They are taking advantage of desperate people by charging them outragious fees and lending in places that they are not licensed and then try to turn around and blame it on the customer and as soon as a customer gets educated and says enough is enough, then they automatically decide to send them to a collection agency who them makes threatening phone calls, etc. I became educated before the amount I had paid back became an enormous amount. I have paid $240 on a $200 loan. Midland Marketing has still made a profit off of my loan.

Here is a copy of the NC law:

Legal Status: Prohibited (N.C. Gen. Stat. § 53-281 authorizing payday loans allowed to sunset in 2001)
Citation:
The consumer finance act applies. N.C. Gen. Stat. § 53-173
Small Loan Rate Cap
36% per year
Where to Complain, Get Information:
Regulator: North Carolina Attorney General (See also Commissioner of Banks)
Address: NC Attorney General's Office 9001 Mail Service Center Raleigh, NC 27699-9001


Midland marketing has not denied in their response that they broke the law. I would like this account marked PIF and removed from collections and no negative marks on my credit report.

Midland Marketing is in violation of the NC law regarding payday loans. I think if they were investigated further, I am sure that it would be found that they are operating illegally in other states as well.


(edited for corrections)

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PostPosted: Mon Mar 19, 2007 3:53 pm Subject:

I think it sounds good . . . .
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PostPosted: Mon Mar 19, 2007 3:57 pm Subject:

Everything is mentioned with facts. Nothing to worry!
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PostPosted: Mon Mar 19, 2007 4:03 pm Subject:

OK, I am submitting it now!!
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PostPosted: Mon Mar 26, 2007 6:07 pm Subject: Number

Anyone got the number for Midland Marketing?
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PostPosted: Thu Mar 29, 2007 12:18 pm Subject: number

1-800-783-4936
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PostPosted: Wed Apr 04, 2007 8:06 am Subject:

Quote:
On March 28, 2007, the business provided the following information:
Ms XXXXX's loan account has been closed and no further funds have been attempted to be collected since 2/2/07.


This is the most recent response to the BBB complaint. Now they did not state whether or not they have pulled the account from collections and about it will show up on my credit reports. Now I have to provide whether I accept this or not and have been debating on how I should do this. Should I go ahead and accept or should I say not I don't accept this and that I will if they will also add that my account has been pulled from collections and there will not be any derogitory marks against me anywhere?

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PostPosted: Wed Apr 04, 2007 8:48 am Subject:

I'd push it. It doesn't say that collection attempts won't be tried in the future, and it doesn't say that your account has been marked pif.
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PostPosted: Wed Apr 04, 2007 9:50 am Subject:

Where can I find out if a pay day loan company is licensed in my state?
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PostPosted: Wed Apr 04, 2007 9:51 am Subject:

Where can I find out if a pay day loan company is licensed in my state?
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PostPosted: Wed Apr 04, 2007 9:58 am Subject:

Pink go here. paydayloaninfo.org/lstatus.cfm
Just place www and dot in front of this address.

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