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 Posted: Sun Mar 26, 2006 6:28 am |
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The Free phone system can be used to:
1. Talk to a counselor
2. Record phone calls.
3. Do Podcast.
4. Talk to any of the 9 people who run debtcc.
How to talk to a counselor ?
Call 800-601-1579 and choose option 1
How to record phone calls ?
Call 800-601-1579 and choose option 2.
The system will then ask you for your 6 digit numeric user id. Enter that.
Then the system will ask you for a 10 digit US phone number to call. Enter that.
Once calls are recorded how do I listen to them ?
They will be available in your member area once you log in. On the left panel. The menu option is called "Phone calls"
How do i get my user id ?
Once you login, there is a option in your member area left panel called "What is my user id"?. Click on it to get your user id.
How the free calls can be useful to me ?
When you use the free calls to record a message, you can use the recordings as evidence. You may use the service to talk about and record problems you have faced with debt and collection agents for example, and then by going to "Phone calls" you can get a list of your recordings.
How to do podcast ?
Call 800-601-1579 and choose option 3
How to talk to any of the 9 people who run debtcc ?
if you know the extension number of the person you are trying to reach dial that instead of choosing the above three options.
_________________
www.debtcc.com - Testament to the power of people helping other people.
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Denny
Site Admin
Joined: 19 Oct 2004
Posts: 1718
Debtcc Points: 75465
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| Posted: Wed May 10, 2006 11:51 am |
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that service is incredible! wow!
_________________
if i had a million dollars i would still be broke
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puchodog
Debt Samaritan
Joined: 23 Feb 2005
Posts: 60
Debtcc Points: 473
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| Posted: Fri Jan 19, 2007 10:11 am |
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can I get help on line and chat with a crdit person.
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dale_2024
Joined: 19 Jan 2007
Posts: 2
Debtcc Points: 25
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| Posted: Fri Jan 19, 2007 11:34 am |
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Welcome to the Community  Since you are a member, someone will contact you from your area and discuss any debt and credit issues you may have. You can also receive help here, in the forums, by posting questions you may have, and others will answer your questions. Also, you can use the google box here, and find out info. Good Luck...Keep us posted..Karen
_________________
As long as you are alive, there's always hope
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Bossy4455
Moderator
Joined: 27 Feb 2006
Posts: 5131
Debtcc Points: 62753
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| Posted: Tue Jan 23, 2007 8:59 pm |
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| Quote: | How do i get my user id ?
Once you login, there is a option in your member area left panel called "What is my user id"?. Click on it to get your user id.
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OK, must be a senior moment however I do not see an option called "What is my user id?"
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OverMyHead
Joined: 11 Oct 2005
Posts: 52
Debtcc Points: 2072
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| Posted: Fri Feb 09, 2007 12:06 pm |
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I don't see it either. 
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ceciliaraespam
Joined: 08 Feb 2007
Posts: 4
Debtcc Points: 67
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fatb88
Joined: 20 Dec 2006
Posts: 221
Debtcc Points: 1571
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| Posted: Sat Aug 04, 2007 9:16 pm |
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Hey, I tried to call to test the recording thing, but it just said the person at extension 8002 is not available. Is this service still available? I see all the dates of past posts are older.
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thatkindofday
Joined: 27 Jul 2007
Posts: 64
Debtcc Points: 1406
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| Posted: Mon Aug 06, 2007 6:17 am |
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Hi thatkindofday
Our customer care is available. You might have called on the weekend, that's why no one was available. Try on a weekday please.
Regards
Mike
_________________
Happy friendship day/week/year to you ... be my friend.
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Mike
Marketing Dept
Joined: 28 Oct 2004
Posts: 1332
Debtcc Points: 24957
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| Posted: Thu Aug 16, 2007 4:51 pm |
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I want to say....many and many times over!!......how helpful everyone is on this site!! With quick replies to e-mails to 'helpful hints' on Debt issues. Thank you, again.
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sdchargers_63
Joined: 08 Aug 2007
Posts: 865
Debtcc Points: 9573
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Shazzers
Moderator
Joined: 05 Dec 2007
Posts: 2592
Debtcc Points: 18798
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